INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes, all our gemstones come with certification from reputable gemological laboratories to ensure their authenticity and quality.

Absolutely! We offer custom jewelry design services to help you create a unique piece that perfectly matches your vision.

We provide detailed care instructions with each purchase. Generally, it's best to avoid harsh chemicals, store them in a soft cloth pouch, and clean them with a gentle jewelry cleaner.

Yes, we offer comprehensive repair services for all types of jewelry, including resizing, stone setting, and polishing.

Yes, you can book an appointment through our website or contact us directly. We would be delighted to show you our collection in person.

We accept various payment methods including credit cards, PayPal, and bank transfers to make your shopping experience as convenient as possible.

In short, a gemstone can be a crystal but a crystal cannot be a gemstone. A gemstone can have a crystalline structure, however a crystal cannot be made into a gemstone composition.

Gemstones get their color as a result of how they absorb and refract light.

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