FREQUENTLY ASKED QUESTIONS
What types of gemstones do you offer?
We offer a wide variety of gemstones including diamonds, sapphires, emeralds, rubies, and more. Each gemstone is carefully selected for its quality and beauty.
Are your gemstones certified?
Yes, all our gemstones come with certification from reputable gemological laboratories to ensure their authenticity and quality.
Do you offer custom jewelry designs?
Absolutely! We offer custom jewelry design services to help you create a unique piece that perfectly matches your vision.
How do I care for my gemstone jewelry?
We provide detailed care instructions with each purchase. Generally, it's best to avoid harsh chemicals, store them in a soft cloth pouch, and clean them with a gentle jewelry cleaner.
Do you provide jewelry repair services?
Yes, we offer comprehensive repair services for all types of jewelry, including resizing, stone setting, and polishing.
Can I book an appointment to view gemstones in person?
Yes, you can book an appointment through our website or contact us directly. We would be delighted to show you our collection in person.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and bank transfers to make your shopping experience as convenient as possible.
Are gemstones crystals?
In short, a gemstone can be a crystal but a crystal cannot be a gemstone. A gemstone can have a crystalline structure, however a crystal cannot be made into a gemstone composition.
How do gemstones get their color?
Gemstones get their color as a result of how they absorb and refract light.